I feel really bad for Joy over at Confessions of a G33k. She is quite experienced with computers, having worked in the IT industry of years, primarly as an instructor. Recently, she "made the switch" from PC to Mac, with the purchase of a refurbished (but very new) PowerBook.

One would think her past experiences would make it especially easy for her to adjust to the new platform; after all, we hear so much about how "easy" Apple computers are.

Unfortunatley, her experiences have been glitchy from the start, and have slowly been getting more complicated. Right now, she does not seem very happy at all. Having recently attempted a (failed) transition from Windows XP to Gentoo Linux myself, I have relearned computer humility. While my experience didn't cost me anything, Joy has a nice chunk of coin invested in her new computer.

If you consider yourself to be somewhat of an expert at Apple computers, especially in regard to relsoving issues with OSX, please make your way over to her site and offer her a hand.